FAQ

Why use University Homework Help?
University Homework Help provides an open platform where our experts and education seekers can share and access high quality educational resources in a wide array of topics. Further, University Homework Help provides a collection of educational resources including a list of study documents, mentors and tutors.

What is the mission of University Homework Help?
Our mission is to help thousands of students or someone who wants to get help from any assignment, homework, project or new skills from different educational niches.

How does University Homework Help work?
University Homework Help is an online mentoring and homework service provider. You can get a mentor for 24 hours a day in 7 days a week with more than 50 major subjects and over 100 topics including Mathematics, Science, Social Studies, English, Business, Finance, History, Management, Biology and many more. Mentoring sessions take place in an online classroom environment, which typically works through the internet in your web browser.

What can University Homework Help do?
University Homework Help’s experts and specialists will assist, guide and provide online homework and assignments. Further they will teach you in studying and learning various topics in multiple subject matters.

How to get a tutor or mentor?
To get easily a tutor or mentor, you need to create an account with University Homework Help to connect to a tutor or mentor. If you already have an active account, please feel free to sign in and get started any time you want help in 24/7.

When is University Homework Help available?
We are can be accessed and available for 24 hours a day, 7 days a week an d365 days a year. There will be instances when our representatives won’t be able to respond to you immediately during legal holidays, however we will try our best to contact you once working hours resumes.

I submitted the online help project order a few days ago and was never responded. Why?
There will be no instance that we can’t provide you answers or solutions to your order. In a very rare case we may not immediately respond to your query or order, these are possible non-response:

1. There was a typo error in your email address that was submitted
2. Your mailbox is full
3. Your spam filter doesn’t let messages from us to get through

If there is no response from University Homework Help, please email us with this problem with an alternative email address, your mobile number and we will get back to you as soon as possible.

How secure is the payment?
University Homework Help accept online payments such as credit or debit card and payment through PayPal accounts. All the information submitted while paying is protected by high level encryption to ensure the security and safety or your accounts.

Is there a proof of my payment made to you?
Once payment is received from you, University Homework Help will send you an email confirming the receipt of your payment with the specific amount and description of your particular project order.

Is your service confidential?
University Homework Help never publish any of the customers’ personal information including your name, address, mobile number, email address and others without the consent.

What if my tutor or mentor can’t help me?
If in case your mentor doesn’t know how to help you with your specific problem, you will be transferred to another mentor right away.

Can I work with the same tutor or mentor again?
Yes, you can request to work again with the tutor or mentor that you want as long as they are still available during your specified session date.

Can I schedule a session with a tutor or mentor?
Students can always request a session with any available tutor or mentor and schedule for an appointment with your specified date and your preferred tutor. You just need to sign in to your account and schedule a session.

Do you ever provide exactly the same answers or solutions to different students?
University Homework Help doesn’t provide exactly the same set of answers to any two or more students. In case there are same orders of questions with separate students, we assign the projects to different experts to ensure that no identical answers will be given.

Will I be allowed to suggest any last minute minor revisions with my homework?
Yes, you are still able to request for any changes with your homework at any point in time.

Why should I choose University Homework Help to other online homework help providers?
University Homework Help is highly recommended because of its high quality aptitude providing very accurate solutions with superb in depth analysis, while keeping your information confidential and offering it to students in a very affordable and competitive price.

What do I need to get started with online tutoring or mentoring?
At University Homework Help, you will only need a computer and an internet connection and you’re ready to get started. It’s also recommended to have a headset.

How much time will you require to finish an order?
At University Homework Help, the amount of time taken to finish your job order depends mainly on the complexity of your homework request and the level of priority you requested on it. Rest assured that your work will be treated to its most appropriate specialist as soon as you send the payment. The finished work will be delivered to you within the mutually agreed time frame.

How do I communicate with University Homework Help?
You can keep communication lines open through our customer service department via phone calls, email messaging and Skype messaging and calls.

Is there an option for me if I’m not satisfied with the services that you provide?
University Homework Help works to ensure a high quality of work to satisfy both customer care and the quality of work. If in case you are not satisfied with the service that we provide, you can contact us and provide us with your valuable suggestions and we will immediately make appropriate revisions.

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We would be delighted to help.

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